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FREQUENTLY ASKED QUESTIONS


How to order on YMOC.COM?

Enter your location and click “Let Me Try”. You will be able to see the listed Restaurants near you. You can choose Delivery, Pick Up and schedule option according to your need. Select the restaurant and fill up your cart with your favourite food. Once you have completed selection you can click “Proceed to Checkout” to place your order. Once the order is confirmed you will get a confirmation email with restaurant’s contact details and information.


What if I don’t receive an order confirmation email?

If you Sign up with YMOC first, you will not have to worry. If first time customer and then please check your email while entering. Double check for any typing mistake. Once the confirmations email is sent please check your Spam folder also. If you find in Spam folder, click NOT SPAM so that future orders go to your Inbox directly.


How do I change or cancel an order after I’ve placed it?

Usually restaurants start preparing orders within 10 minutes. You can call the restaurant to cancel your order. The restaurant contact details will be listed in the confirmation email received when an order is placed.


How to check on the status of my order?

You will get the contact details of restaurant in the confirmation email received when an order is placed. You can call the restaurant directly to know the status of your order. You can contact YMOC.COM at 096788 74553 immediately if restaurant says they do not have the Order yet.


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